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Records and administration

The roll, the registers and the paperwork kept accurate and accessible, which is the unglamorous backbone of a scheme that runs properly.

What it covers

Included as standard

  • The roll kept current as lots change hands
  • Registers of by-laws, agreements, keys, insurance and correspondence
  • Documents stored and retrievable when an owner or a conveyancer asks
  • Correspondence handled and logged
  • Records made available for inspection as the legislation requires
  • Online access for owners through the owner portal
In New South Wales

A New South Wales owners corporation must keep specified records and make them available for inspection, and there are prescribed retention periods. Getting a record search wrong at the point of sale creates real problems for the buyer and the seller.

Request a quote

Or call 1300 199 888 and speak to a manager.

How it works

From first call to done

1

We take over your existing records and check them for gaps.

2

Anything missing or out of date is reconstructed or corrected where it can be.

3

Records are maintained as things change, rather than at the end of the year.

4

Owners and their advisers can access what they are entitled to see.

Questions

Records and administration: common questions

Can I see the scheme records?+
Yes. Owners, and people acting for them, have a statutory right to inspect the records. Most of what an owner wants day to day is already in the owner portal. For a formal inspection, contact your manager and we will arrange it.
How do I get a certificate for a sale?+
Contact us with the lot and plan details and we will let you know what is required and what it costs. These are ordered through us rather than issued automatically, because the information has to be current at the date of issue.
What happens to the records if we change managers?+
They are the scheme’s records, not the manager’s. They transfer with the scheme. If we are taking over, we check what arrives against what should exist, and tell the strata committee about anything missing.

All strata questions

More

Everything else we handle

Strata Management

The day-to-day running of your scheme, handled by a named manager who knows your building, answers the phone and follows things through to the end.

Financial Management & Levies

Budgets, levies and reporting handled by a CPA-led accounting function, so your strata committee always knows what the scheme has, what it owes and what it is spending.

Meetings & AGMs

Strata Committee meetings and general meetings convened, chaired where required, minuted accurately and followed up, so decisions are properly made and properly recorded.

Maintenance & Repairs

Common property maintained by licensed, reliable contractors, with work planned ahead where possible and followed up until it is actually finished.

Compliance & By-Laws

Your obligations explained in plain language, and by-laws that are enforceable, current and actually suited to how your building is used.

Insurance

Cover reviewed against a current valuation, renewals handled on time and claims coordinated, so the building and the common property are actually protected.

Communication & Owner Support

A real person to call, enquiries answered within 24 to 48 hours, and information owners can get to themselves when they would rather not call at all.

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Our brands
W.T. Newey & Co Strata Strata management, New South Wales W.T. Newey & Co Strata (QLD) Body corporate management, Queensland Strategia Strata Management Strata management, Sydney North Shore