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Strata management

The day-to-day running of your scheme, handled by a named manager who knows your building, answers the phone and follows things through to the end.

What it covers

Included as standard

  • A named manager for your scheme, not a call centre queue
  • Site visits and follow-up on issues raised by owners and the strata committee
  • Coordination of contractors, building managers and service providers
  • Preparation and distribution of notices, agendas and minutes
  • Administration of the roll, registers and scheme records
  • Plain-language guidance on what the legislation requires of your strata committee
In New South Wales

New South Wales schemes run under the Strata Schemes Management Act 2015 and the Strata Schemes Management Regulation 2016, which set out how meetings are called, how decisions are made and what the strata committee can and cannot do on its own.

Request a quote

Or call 1300 199 888 and speak to a manager.

How it works

From first call to done

1

We review your current arrangements, records and outstanding issues.

2

We agree a handover plan with your existing manager so nothing is lost.

3

Your named manager takes over and gives the strata committee a single point of contact.

4

We report back regularly and escalate anything that needs a decision.

Questions

Strata management: common questions

What does a strata managing agent actually do?+
We handle the administration, finances, meetings, records and compliance obligations of your scheme, and coordinate the maintenance of common property. The strata committee still makes the decisions. Our job is to give you the information to make them, carry them out, and keep the scheme compliant along the way.
Will we have one person to deal with, or a call centre?+
One named manager, who knows your building. You get their direct line and email. Enquiries are answered within 24 to 48 hours, and there is an after-hours line for genuine building emergencies.
How hard is it to change managers?+
Easier than most strata committees expect. We handle the handover with your outgoing manager, including records, financials, insurance details and contractor arrangements. Your strata committee needs to pass the resolution and give notice under your existing agreement. We will walk you through both.

All strata questions